230 Brands, 30.000 Products, 65 Stores, 1 Membership

Earn 1% cashback in your GoX wallet for future purchases.

Stay tuned for more Cashback on specific purchases

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Collect CASHBACK, level up, and earn more!

How do I win more Cashback?

It's very simple: For every € you spend, you earn cashback! But we don't stop there… You will have many opportunities to earn additional cashback in your GoX wallet!

For every 1 euro of purchase in a physical store or online

Automatically upon registration

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FAQ

What is GoX?

GoX is the new rewards programme from Cosmos Sport Group that gives you cash back on every purchase! Forget about points, now you earn cashback that you can redeem on your next purchases, either online or in-store. With a single account, you have access to over 30,000 products and unique experiences across all of the group's brands.

What is Cashback?

Cashback is the new way to reward GoX! Forget about points, now you collect euros. With every purchase you make – online or in-store – you collect euros that you can redeem on future purchases.

How can I become a GoX member?

You can easily register for the GoX programme through your profile at cosmossport.gr. Once you have logged in, go to the My Account section and select to participate in the GoX rewards programme. Alternatively, you can register via go-x.gr by creating your account. If you need help, our staff at our network stores are always available to assist you.

I already have an account on one of the websites (Cosmos, Sneaker10, Rundome or Slamdunk). Do I need to create a GoX account as well?

Yes. After logging into your existing account on the corresponding website, go to My Account and follow the steps to activate your GoX account.

Can I share my GoX account with another person?

No. The GoX account is strictly personal and linked to the details of a single user.

How can I earn Cashback online?

1) Register or log in to your GoX account. 2) Select products and add them to your cart (the cashback value is displayed on each product page). 3) Complete your purchase - the cashback will be automatically added to your account. *Cashback becomes available 14 calendar days after the transaction.

How can I earn Cashback offline?

1) Select your products. 2) At the checkout, state that you have a GoX account and provide your Member ID or phone number. 3) The cashier will complete the purchase and the cashback will be credited to your account. *Cashback becomes available 14 calendar days after the transaction.

Where can I see my Cashback balance?

After registering, you will receive your personal GoX digital card for your mobile wallet. Log in to your account to see your available cashback and all your benefits. *Cashback becomes available 14 calendar days after the transaction.

How is cashback calculated?

a) Cashback will be calculated as a percentage of the price of the product you choose. You earn 1% cashback, while the percentage can be multiplied in corresponding promotional activities. You will find the cashback percentage you earn on the page of each product. b) Discounted products: In the case of a discounted product, other promotional activities, or a price reduction due to cashback redemption, the cashback percentage is applied to the final price of the product. For example, if you buy a pair of shoes with an original price of €50 but after the discount you choose it at €40, then the cashback percentage will be calculated on €40. c) Gift cards: When you purchase a gift card, you normally earn cashback for the corresponding amount of the gift card.

Which products are not included in the GoX Cashback programme?

a) All products are included in the cashback programme except those marked with a special label. b) Adidas Marketplace products. c) Expenses such as shipping, cash on delivery charges and bags.

How do I redeem my cashback in stores?

Now you have all the benefits at your fingertips! You can redeem your cashback 14 calendar days after your purchase, in stores by providing your Member ID or details (email or phone number) at the cash register before completing your purchase. The employee will inform you of your available balance and you can choose the amount you want to redeem. For easier access to your Member ID, you can add the GoX digital card to your mobile wallet via your account.

How do I redeem my cashback online?

Now you have all the benefits at your fingertips! You can redeem your cashback 14 calendar days after your purchase online: Log in to your account at cosmossport.gr, add products to your cart, and select the cashback amount you want to redeem. You can redeem up to 90% of the value of your purchase. Cashback cannot be redeemed for gift card purchases.

In which stores is the GoX programme valid?

In all Cosmos Sport, Sneaker10, Rundome, and Slamdunk stores in Greece.

Can I use cashback in another country?

The GoX account is valid in Greece and Cyprus, but cashback can only be redeemed in the country where it was earned.

How long is cashback valid for?

The cashback balance is available for redemption for 6 months from the date of purchase.

I forgot to register my GoX account at the time of purchase. Can I still receive cashback?

Yes! Contact us at support@go-x.gr with a photo of your purchase receipt and we will help you.

If I redeem cashback on a purchase, will I earn new cashback?

Of course! The new cashback is calculated after redemption, i.e. on the final purchase value.

What happens if I return a product I purchased with cashback?

The cashback you earned from the product will be deducted from your balance. If you redeemed cashback at the time of purchase, the amount will be refunded to your GoX account.

What happens if I change a product?

If you change a product, the cashback you earned remains in your balance. If you had redeemed cashback, the amount will be refunded to your account. Example: If you redeemed €3 cashback on a €9 purchase (€6 and €3 products) and return the €3 product, then €1 cashback will be returned to your balance. In the event of a gift exchange, the cashback is returned to the original buyer's account. The recipient can transfer it to their own GoX account if they wish.

How can I edit my details?

Send an email to support@go-x.gr and we will help you update your details.

I have deleted my GoX account and am trying to create a new one, but I am unable to do so. What can I do?

A mobile phone number can only be used once to create a GoX account. If you have deleted your account, you will need to use a different mobile phone number to create a new one.

Can I transfer my GoX account to another person?

No. The account is strictly personal and non-transferable.

Is there a limit to the number of receipts I can enter into my GoX account?

Yes. You can enter up to 3 receipts per day into your GoX account.

Do you need extra help?

We're here for you! Contact us at support@go-x.gr with any questions.

Why can’t I see the points I had previously collected?

GoX is the upgraded version of our previous rewards program, which was based on collecting points. As part of the transition, your points were converted into euros, and a new cashback-based system was launched. With GoX, you now earn cashback on every purchase, giving you more flexibility and immediate value.